• During your visit
• Plan your excursion

School Excursion Risk Assessment Guideline

During Your Visit

Driveway Guidelines Please be advised that due to existing scheduled bus services and safety reasons, there will be restricted entry to the driveway between 3pm and 3:30pm. Please schedule pick-ups outside these times.

The driveway is for bus, coach and disabled pick-up and set-down only. Private vehicles are to utilise the carpark opposite the entrance. Please limit time spent in driveway to 5 minutes.

Drivers in charge of payment are asked to park first before making their way through to Admissions. Drivers are asked not to pull into the driveway if it is full. Please loop around the carpark and wait, rather than pulling half way into the driveway and blocking Zoo Road.

Stretch-liners are asked to turn around in the car park to enter the driveway due to limited cornering space.

On Arrival Concierge will greet your group once you arrive.

While this is happening the person in charge of the group should report to the Group Bookings booth (on the far right) to finalise the invoice and receipts.

Lunches If you need to store lunches or eskies, please head to the Kids Corner Kiosk (turn right once you’ve entered the Zoo, or ask a staff member for directions, map reference #2).

If your group would like to eat morning tea on arrival there are tables at the Kids Corner Kiosk. Tea, coffee and snacks are available here, but please note that this space will only accommodate one class. Your group is welcome to eat in the Crocoseum while you watch the shows.

Food is available for purchase from the Feeding Frenzy Food Court and the Dingo Diner. There is also plenty of seating in these areas. If you wish to organise group dining in the Feeding Frenzy Foodcourt, you can prearrange this by calling them on (07) 5436 2028.

Your group may also like to sit on the grass area next to the Dingo Diner or at Cameron the giant crocodile (number 56 on your map). However please note that Cameron’s is extremely busy from 10:15-11am each day. The grass areas next to the Kids Zoo and inside the kangaroo enclosures are not recommended (the ground may be contaminated with faeces).

Toilets

On arrival the closest toilets are located just inside Admissions. You’ll find them around to the left, past the Croc Lair Shop. Throughout the day the most convenient toilets for your group are located on the ground floor of the Food Court, near the Information Desk (plenty of stalls to facilitate a shorter pit stop!).

There are toilets located on both sides of the Crocoseum on the upper level, if your group chooses to watch the Crocoseum shows. There are also toilets located throughout the Zoo at the Tasmanian Devils, Emus, upper level of the Food Court and at the Tiger Temple. These are all marked on your map.

Supervision

It is imperative that students are under the direct supervision of either a teacher or supervising adult for the duration of their visit. This is both for their own safety, as well as the welfare of our animals. Please ensure that all supervising adults are aware of this supervision policy.

Australia Zoo allows a free of charge ratio to assist with supervision of students. Insufficient supervision may result in the free of charge offer being withdrawn. Students are not permitted to walk around the Zoo unaccompanied (i.e. ‘free time’).

Safety

Please ensure that your students do not sit on or place any part of their body over fences of enclosures. Please ensure that your students are prepared with hats, sunscreen and water bottles to prevent sunburn and dehydration.

First Aid will come to you. If you require First Aid please contact any member of staff and remain at that location with the sick/injured person until help arrives.

Animal Welfare Please do not permit students to tap on glass enclosures or harass the animals.

Please feed our wildlife the correct food (kangaroo food or farm food from the Kids Zoo, or fruit at Elephant feeding). Any other food may make them sick. Please place litter in the bin so it does not fall/blow into enclosures and cause harm to our animals.

Any person found chasing the animals or throwing objects into the enclosures will be asked to leave.

This link provides you with a template with which to complete a formalised Risk Assessment Form, for bringing your group to Australia Zoo.  Please note that the form presented here is a guideline only.  In its current state it is incomplete, and should be completed by the relevant person organising the excursion.  It is strongly recommended that organising persons visit the Zoo prior to the excursion, to ensure a complete and thorough risk assessment.  Free of charge entry can be arranged for this purpose by contacting the Education Department at Australia Zoo.